NHTSA Complaint #11377103 — 2016 CHEVROLET TRAVERSE

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE HESITATED WHILE DRIVING AT VARIOUS SPEEDS WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON THREE SEPARATE OCCASIONS AND DIAGNOSED WITH A FAULTY EVAPORATIVE EMISSIONS CONTROL UNIT. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED AND PERSISTED AFTER EACH REPAIR. THE CONTACT THEN CALLED THE MANUFACTURER WHO INFORMED HER TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR ASSISTANCE. THE VEHICLE WAS TAKEN TO BOB JOHNSON 390 CHEVROLET INC. (2780 LAKEVILLE RD, AVON, NY 144140) WHERE SIMILAR REPAIRS WERE PERFORMED ON THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS THEN TAKEN TO HOSELTON CHEVROLET (909 FAIRPORT RD, EAST ROCHESTER, NY 14445) WHERE THE CHECK ENGINE WARNING LIGHT WAS RESET HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.