NHTSA Complaint #11376752 — 2016 TESLA MODEL X
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11376752 |
| Vehicle | 2016 TESLA MODEL X |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
ON SATURDAY OCTOBER 24. MY TOUCH SCREEN WHEN BLANK. FOR SEVERAL HOURS WITH 1:20MIN WHILE DRIVING. HAPPENED BETWEEN 9AM TO NOON. I WON'T BE ABLE TO USE ANY CONTROL BESIDE DRIVING . AFTER I READ AN ARTICLE ONLINE WHICH MENTIONED TESLA WILL FIX IT FOR FREE AND SCHEDULED A REPAIR ON NOV12. THEY THEN CANCELLED MY APPOINTMENT BY SAYING MY PROBLEM CAUSED BY SOFTWARE GLITCH NOT HARDWARE. PLEASE SEE ATTACHED SCREENSHOT OF THEIR RESPONSE ON NOV 14!
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