NHTSA Complaint #11376526 — 2020 SUBARU ASCENT

VISIBILITY:WINDSHIELD issue reported to NHTSA

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Complaint Details

ODI Number 11376526
Vehicle 2020 SUBARU ASCENT
Component VISIBILITY:WINDSHIELD
Date of Incident
Date Filed
Mileage 20,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

TL* THE CONTACT OWNS A 2020 SUBARU ASCENT. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, WITHOUT WARNING THE WINDSHIELD CRACKED IN THE DRIVER'S VIEW. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS INSPECTED AND THE WINDSHIELD WAS REPLACED. TINDOL SUBARU (1901 E FRANKLIN BLVD, GASTONIA, NC 28054 (704) 867-8341) WAS CONTACTED HOWEVER, INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

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