NHTSA Complaint #11376487 — 2015 CHRYSLER TOWN AND COUNTRY SERVICE BRAKES

Complaint Details

ODI Number	11376487
Vehicle	2015 CHRYSLER TOWN AND COUNTRY
Component	SERVICE BRAKES
Date of Incident	November 14, 2020
Date Filed	November 26, 2020
Mileage	76,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

CAR WAS RUNNING PERFECTLY AT 70 MPH ON THE HIGHWAY AND ENGINE CUT OFF WITHOUT ANY WARNING OR INDICATION OF POOR OPERATION, RESULTING IMMEDIATE LOSS OF POWER STEERING AND LOSS POWER BRAKES. THIS HAS HAPPENED TWICE IN 12 DAYS ON NOV 14 AND NOW NOV 26 WHILE DRIVING TO WHOLE FAMILY TO THANKSGIVING. MECHANIC HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM. VERY SCARY. CAR HAS 76K MILES. CAR WILL START RIGHT BACK UP AFTER 20 MIN AND RUN PERFECTLY FINE. CAR HAS BEEN WELL MAINTAINED WITH EXTENDED WARRANTY.

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