NHTSA Complaint #11376469 — 2005 TOYOTA TUNDRA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11376469
Vehicle 2005 TOYOTA TUNDRA
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 200,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ME

Consumer Description

I PURCHASED TRUCK 2 YEARS AGO WITH A INSPECTION STICKER GOOD FOR 5 OR 6 MONTHS. WHEN INSPECTION WAS DUE I BROUGHT IT INTO HAVE IT INSPECTED. IT WOULDN'T PASS INSPECTION DO TO THE ADVANCED STATE OF CORROSION. I WAS TOLD THAT THERE WAS RECALL FOR FRAME REPLACEMENT DUE TO THIS PROBLEM AND ALL THESE TRUCKS ARE RUSTING OUT AND MANY STILL ON RD PUTTING LIVES IN JEOPARDY AS THOUSANDS ARE UNSAFE GOING DOWN HIGHWAYS. I BROUGHT IT INTO BERLIN TOYOTA IN PORTLAND ME ON RIVERSIDE DR. THEY BROUGHT ME TRUCK IN AND DID THE INSPECTION AND AGREED FRAME WAS NOT SAFE. THEY SAID MY TRUCK HAD TOO MANY MILES ON IT. I ASKED ABOUT THIS SAME TOYOTA THAT THEY BOUGHT BACK FROM A CUSTOMER WITH OVER A MILLION MILES ON IT ORIGINAL DRIVE TRAIN AND THEY HAVE BRAGGED THAT THESE TRUCK GO MORE THAN A MILLION MILES IF MAINTAINED PROPERLY. THEY KEPT TRYING TO TALK ME INTO BUYING A NEW TRUCK AND WERE ADAMANT ABOUT MY MILES BEING TOO HIGH. 220,009 MILES PLUS OR MINUS THIS WAS JUST OVER A YEAR AGO. I EXPLAINED TO THEM THAT I STILL OWED CLOSE TO 10,000 FOR THIS VEHICAL AND THAT THEY NEEDED TO STAND BEHIND IT. WELL LEFT EMPTY HANDED AND WENT BACK TO MY MECHANIC AMD TOLD HIM WHAT WAS SAID. HE INFORMED ME THAT THAT WAS RIDICULOUS BECAUSE HE HAD A CUSTOMER COME IN LAST WEEK THAT JUST HAD THEIR FRAME REPLACED AT 300,000 MILES AND IM JUST GETTING BLOWN OFF BY THEM. A YEAR LATER AMD I CANT EVEN GET TOYOTA TO RESPOND. THEY KEEP SENDING ME RECALL INFO ABOUT AIRBAG RECALL BUT WON'T ACKNOWLEDGE THE FRAME RECALL. ABOUT TWO WEEKS AGO MY MECHANIC CALLED ME TO SEE IF THEY REPLACED MY FRAME YET AND TOLD HIM NO. HE SAID THAT REALLY STRANGE BECAUSE HE'S HAD 3 CUSTOMERS OVER PAST 6 MONTHS WITH SAME TRUCK SAME YEAR AMD THEY WERE ABLE TO GET THEIR FRAMES REPLACED BY TOYOTA AND THEIR MILEAGE WAS AROUND THE SAME WITH THE EXCEPTION OF ONE BEING ALMOST 290,000. IM A SINGLE PARENT WITH CHILDREN AND IM MAKING PAYMENTS ON THIS.

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