NHTSA Complaint #11376357 — 2016 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11376357
Vehicle	2016 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	November 25, 2020
Date Filed	November 25, 2020
Mileage	50,787 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

ON 11/25/2020, AT APPROXIMATELY 12:00PM, WHILE IN LINE FOR THE DRIVE THROUGH CAR WASH OF A MOBIL GAS STATION (LOS SERRANOS COUNTRY CLUB DR), MY VEHICLE, A WHITE 2016 TESLA MODEL S, PARTIALLY TURNED OFF. I COULD NO LONGER STEER THE CAR NOR COULD I RESTART THE VEHICLE. THE SCREENS WERE COMPLETELY BLACK. I EXITED THE VEHICLE AND HAD TO WAIT SEVERAL MINUTES BEFORE I WAS ABLE TO GET MY VEHICLE RESTARTED. THIS IS NOT THE FIRST TIME SOMETHING LIKE THIS HAPPENED (THOUGH I CANNOT REMEMBER THE EXACT DATES OF THE PREVIOUS INCIDENTS), WHERE THE VEHICLE WOULD NOT START AFTER STOPPING AND I WOULD NOT BE ABLE TO STEER THE VEHICLE.

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