NHTSA Complaint #11376348 — 2020 CADILLAC XT4

TL* THE CONTACT OWNS A 2020 CADILLAC XT4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V588000 (SERVICE BRAKES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE MANUFACTURER WAS CONTACTED AND A CASE WAS FILED. ADDITIONALLY, THE CONTACT WAS REFERRED TO A LOCAL DEALER WHERE SHE WAS INFORMED THAT SHE WOULD RECEIVE A LOANER VEHICLE. THE CONTACT TOOK THE VEHICLE TO LARSON CADILLAC (6411 20TH ST E, FIFE, WA 98424) WHERE SHE WAS PROVIDED A RENTAL VEHICLE. THE CONTACT'S VEHICLE REMAINED IN THE POSSESSION OF THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.