NHTSA Complaint #11376178 — 2014 DODGE DURANGO

1. RECENTLY 2 WEEKS BACK MY CAR DURING STARTING IT CRANKS MORE TIME AND AFTER SWITCH OFF AND SECOND ATTEMPT IT STARTS. WHEN STARTING WITH REMOTE THE ENGINE STARTS NORMAL WITH NORMAL CRANKING. BATTERY VOLTAGE EVERYTHING CHECKED ALL OK. DEALER IS TELLING MAY BE FUEL PUMP TO CHECK EVEN THEY ASK MORE MONEY. MY CONCERN IS MY FRIEND ALSO BOUGHT SAME MODEL CAR ON SAME WEEK PURCHASED AND WHEN I CHECKED WITH HIM HE ALSO HAVE THE SAME ISSUE AND PROBLEM CAME SAME TIME. THAT MEANS THE COMPONENT HAVE SOME MANUFACTURER DEFECT WHICH WILL RESULT IN SAFETY. MANUFACTURER SHOULD LOOK INTO THE MATTER AND RECALL FOR THE DEFECT AND FIX DUE TO SAME BATCH CAR HAVE SAME FAULT OR DEFECT. 2. MY CAR ENGINE HAVE SOME TICKING NOISE WHICH WAS NOTICED JUST AFTER FINISHED THE WARRANTY. SO WHEN CHECKED WITH DEALER HEY TOLD WARRANTY FINISHED THIS IS VALVE LIFTER ISSUE AND IT SHOULD BE CHANGED WHICH THE PRICE IS TOO HIGH AND I ASKED FOR JUST CROSSED WARRANTY KILOMETER OF 60000, IT CAME AROUND 65000 KM AND WHEN I TOLD DEALER THEY ADVISE TO CHANGE AND NOTHING CAN BE REPORTED I HAVE TO PAY FULL AND IT WIL NOT HARM YOU CAN DRIVE, NOW CAR DROVE AROUND 118000KM WITH THAT SOUND AND NOW I CAN HEAR THE SOUND IS MORE THIS ALSO SOME MANUFACTURER ISSUE WHICH DEALER DID NOT NOTIFY THE MANUFACTURER TELING JUST CHANGE THE PARTS VALVE LIFTER AND MAY BE CAMSHAFT ETC. IF THIS ISSUE US COMING JUST AFTER WARRANTY PERIOD THE COMPANY SHOULD TAKE UNTI ACCOUNT THE ISSUE AND FIND SOLUTION BY RECALLING AND FIXING THE ISSUE.