NHTSA Complaint #11376159 — 2013 FORD EXPLORER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11376159
Vehicle	2013 FORD EXPLORER
Component	ENGINE
Date of Incident	October 21, 2020
Date Filed	November 24, 2020
Mileage	67,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 4O MPH THE VEHICLE VIBRATED AND THEN THE ENGINE SHUT OFF. THE CONTACT COASTED TO THE LANE CLOSEST TO THE SIDE OF THE ROAD AND STOPPED AND RESTARTED THE VEHICLE. THE CONTACT THEN WAS ABLE TO PROCEED BACK TO HIS HOME. THE CONTACT CALLED THE DEALER KOONS FORD OF ANNAPOLIS 2540 RIVA ROAD, ANNAPOLIS, MD 21401 (410) 224-2100 AND THEY RAN A DIAGNOSTIC TEST AFTER THE VEHICLE WAS BOUGHT IN BUT COULD NOT GET A CODE OR DUPLICATE THE ISSUE. THE ISSUE OCCURRED TWICE AND THE VEHICLE WAS AT THE DEALER UNREPAIRED. THE MANUFACTURER HAD NOT YET BEEN CONTACTED. THE FAILURE MILEAGE WAS 67,000.

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