NHTSA Complaint #11376133 — 2017 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11376133
Vehicle	2017 FORD FOCUS
Component	STEERING
Date of Incident	October 10, 2020
Date Filed	November 24, 2020
Mileage	6,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

STEERING ASSIST FAILURE ON 3 YEAR OLD CAR WITH 6600 MILES. THIS OCCURRED AT THE END OF THE WARRANTY PERIOD. CAR WAS BROUGHT TO DEALER FOR REPAIR ONE WEEK AFTER WARRANTY ENDED, DUE TO QUARANTINE. DEALER STATES REPAIR NOT COVERED AND IS TRYING TO CHARGE $2700 FOR THE REPAIR. I SEE RECALLS ONLINE FOR THIS PROBLEM, BUT NOT FOR MY SPECIFIC CAR. I NEED TO GET REPAIRED, BUT I BELIEVE IT IS A VEHICLE FAULT AND FORD SHOULD COVER COST.

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