NHTSA Complaint #11375998 — 2011 KIA SORENTO

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11375998
Vehicle	2011 KIA SORENTO
Component	POWER TRAIN
Date of Incident	October 16, 2020
Date Filed	November 23, 2020
Mileage	185,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30-50 MPH, THERE WAS AN ABNORMALLY LOUD THUD COMING FROM UNDERNEATH THE VEHICLE. THE VEHICLE LOSS MOTIVE POWER AND WAS GUIDED TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS RESTARTED AND DRIVEN 5 MPH TO THE RESIDENCE. THE CONTACT STATED THAT SINCE THE FAILURE, THE VEHICLE FAILED TO EXCEED 20 MPH WHILE DRIVING. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 11V258000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 185,000.

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