NHTSA Complaint #11375880 — 2011 KIA SORENTO

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11375880
Vehicle	2011 KIA SORENTO
Component	STRUCTURE:BODY
Date of Incident	November 21, 2020
Date Filed	November 23, 2020
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

THE DRIVER SIDE DOOR WILL NOT OPEN FROM THE INSIDE, I HAD A SIMILAR PROBLEM WITH THE PASSENGER DOOR ABOUT 6 MONTHS AGO. I LOOKED THIS UP AND IT APPEARS TO BE A PROBLEM WITH MANY OF THESE KIA CARS. I AM AFRAID THAT ALL THE DOOR MIGHT DO THIS AND I WOULD NOT BE ABOUT TO GET MY GRANDKIDS OUT OR IF I HAD TO GET OUT IN AN EMERGENCY I COULD NOT EXIT. NOW I HAVE TO ROLL DOWN THE WINDOW AND REACH OUTSIDE THE DOOR TO ACTIVATE THE DOOR HANDLE FROM THE OUTSIDE. MY FEAR IS THIS WILL STOP WORKING AND I WILL BE STUCK IN THE CAR. I AM AN OLDER PERSON SO CRAWLING OVER THE CONSOLE WOULD BE ALMOST IMPOSSIBLE. I BELIEVE IT IS A BROKEN DOOR LATCH ON THE INSIDE OF THE DOOR

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