NHTSA Complaint #11375852 — 2017 CHEVROLET MALIBU

THE BRAKE VACUUM PUMP IS BAD THEY USED TO CHEAP CHINESE KNOCKOFF PART THAT BREAKS AND GET SUCKED INTO THE ENGINE POSSIBLY CAUSING ENGINE FAILURE BUT FOR THE MOST PART IN YOUR BRAKES CAN FAIL LEAVING THE CAR WITHOUT ANY BREAKING SUPPORT FROM THE BOOSTER VACUUM I CALLED THE DEALERSHIP THE SERVICE ADVISOR IMMEDIATELY TOLD ME TO TAKE THE CAR TO THE DEALER FOR WORK AT GENERAL MOTORS EXPENSE THE BRAKE VACUUM PUMPS ARE FAILING AT AN ALARMING RATE CAUSING SERIOUS DAMAGE AND POSSIBILITY OF INJURY 5 MINUTES AFTER I DID EVERYTHING THEY TOLD ME I RECALLED THE DEALING TO CONFIRM MY APPOINTMENT THEY REFUSED TO ANSWER THE PHONE AND PUT ME ON HOLD THEN WHEN THEY ANSWER THE PHONE THEY TOLD ME THAT THE SERVANTS ADVISOR I TALKED TO NO LONGER WORKS THERE BEST CHEVROLET KENNER LOUISIANA 70062 WITHOUT THE VACUUM PUMP THE BRAKES ARE VERY HARD THE PRESS THE CAR IS VERY DIFFICULT TO STOP ESPECIALLY AT HIGH SPEEDS I'M TRYING TO GET THIS FIXED BUT GENERAL MOTORS IS REFUSING THE SERVICE ADVISOR TOLD ME THE BEST THING THAT I CAN DO IS TO PAY FOR EVERYTHING AND WHENEVER GENERAL MOTORS FEELS LIKE DOING A RECALL I MAYBE CAN GET REIMBURSED