NHTSA Complaint #11375371 — 2013 FORD TAURUS

MY 2103 FORD TAURUS LOST THE POWER STEERING WHILE MY WIFE WAS DRIVING YESTERDAY ON A COUNTY ROAD WHILE ATTEMPTING TO MAKE A TURN. LUCKILY SHE WAS ABLE TO FIGHT THE STEERING BY MUSCLING IT TO GET THE CAR UNDER CONTROL AND OFF THE ROAD. TWO NOTICES NOW APPEAR ON THE DASH. 1. POWER STEERING ASSIST FAULT AND 2. SERVICE ADVANCE TRACK. I HAVE BEEN TOLD THAT MANY FORD VEHICLES INCLUDING MANY BUT NOT ALL 2013 FORD TAURUS HAVE BEEN RECALLED AND REPAIRED UNDER WARRANTY FOR THIS KNOWN SAFETY CONDITION, HOWEVER THE LOCAL FORD DEALER TELLS ME THAT MY VIN NUMBER IS NOT COVERED BY THIS RECALL. I FEEL THAT SINCE THIS IS A VERIFIED KNOWN PROBLEM AND A RECALL NOTICE FOR THIS PROBLEM EXISTS THAT ALL 2013 FORD TAURUS WITH THIS KNOWN CRITICAL SAFETY ISSUE SHOULD ALSO BE INCLUDED WITH THE RECALL. I THINK THAT THE RECALL # IS 15S18.