NHTSA Complaint #11375158 — 2017 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11375158
Vehicle	2017 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	November 16, 2020
Date Filed	November 17, 2020
Mileage	108,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE MCU TOUCHSCREEN FAILS CONSTANTLY CAUSING NO ACCESS TO REAR VIEW CAMERA, AC CONTROLS, NAVIGATION, AND LOSS OF PRESET SETTINGS FOR MIRRORS AND DRIVE SEAT POSITION. REBOOT TAKES OVER 5 MINS WHILE CAR IS IN OPERATION TO NO AC WORKING. BOTH HEADLIGHTS HAVE BEEN REPLACED OVER 10 TIMES DUE TO BURNED OUT DAYTIME RUNNING LIGHTS. I HAVE PAID FOR THE LAST REPLACEMENT ONLY FOR IT TO FAIL AGAIN.

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