NHTSA Complaint #11375108 — 2014 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11375108
Vehicle	2014 HYUNDAI SONATA
Component	ENGINE
Date of Incident	October 16, 2020
Date Filed	November 17, 2020
Mileage	134,995 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

WITH A ODOMETER READING OF JUST UNDER 135000 MILES A WARNING LIGHT CAME ON WITH A MESSAGE THAT THE HYBRID BATTERY WAS NOT BEING CHARGED AND THEN THE ENGINE DEVELOPED A SERIOUS KNOCKING SOUND. WE PULLED OVER TO THE SHOULDER OF THE HIGHWAY. AFTER HAVING THE CAR TOWED TO THE HYUNDAI DEALERSHIP WE FOUND OUT THAT METAL SHAVINGS IN THE OIL MEANT THAT WE NEEDED TO REPLACE THE ENGINE

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