NHTSA Complaint #11375082 — 2017 SUBARU FORESTER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11375082
Vehicle	2017 SUBARU FORESTER
Component	STRUCTURE:BODY
Date of Incident	November 12, 2020
Date Filed	November 17, 2020
Mileage	55,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

WINDSHIELD IS EXTREMELY FRAGILE. I HAVEN'T EVEN HAD THIS CAR FOR TWO YEARS YET AND ITS ALREADY HAD TWO CRACKED WINDSHIELDS DUE TO ROAD DEBRIS. I'VE HEARD THAT SUBARU MADE THE GLASS THINNER TO SAVE WEIGHT, NOT SURE IF THAT IS TRUE, BUT IT SEEMS CRAZY TO HAVE THE WINDSHIELD CRACK SO EASILY (DRIVING ON REGULAR ROADS, MOSTLY HIGHWAY). ALSO THE GLASS IS VERY EXPENSIVE, AND SINCE MY CAR IS EQUIPPED WITH EYESIGHT, IT ALSO NEEDS TO BE RECALIBRATED EACH TIME ITS REPLACED. I'VE HAD OTHER CARS FOR FIVE TIMES LONGER AND NEVER HAD TWO CRACKED WINDSHIELDS IN THE LIFE OF THE CAR. MAYBE SOMETHING IS GOING ON WITH THE SUBARU OEM GLASS THAT NEEDS TO BE INVESTIGATED? THANKS.

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