NHTSA Complaint #11375060 — 2014 JEEP GRAND CHEROKEE STRUCTURE:BODY

Complaint Details

ODI Number	11375060
Vehicle	2014 JEEP GRAND CHEROKEE
Component	STRUCTURE:BODY
Date of Incident	November 12, 2020
Date Filed	November 17, 2020
Mileage	96,850 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

WHILE PARKED THE REAR HATCH HAS RECENTLY STARTED TO GO UP ALMOST ALL THE WAY AND THEN COME BACK DOWN, SOMETIMES VERY FAST OTHER TIMES SLOWLY. IT HIT ME IN THE BACK THE FIRST TIME. I CALLED THE DEALER TO INQUIRE ABOUT RECALL R27 / NHTSA 15V-393, THEY SAID IT WAS NOT LISTED FOR MY VIN, THE VEHICLE WAS BUILT IN 3/14 AND DISPLAYS ALL OF THE ISSUES LISTED IN THAT RECALL.

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