NHTSA Complaint #11374968 — 2015 CHEVROLET SUBURBAN ELECTRICAL SYSTEM

Complaint Details

ODI Number	11374968
Vehicle	2015 CHEVROLET SUBURBAN
Component	ELECTRICAL SYSTEM
Date of Incident	March 1, 2019
Date Filed	November 16, 2020
Mileage	96,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

ON SEVERAL OCCASION THE TOUCH SCREEN DISPLAY HAS FAILED TO TURN ON. THIS SCREEN IS USED FOR THE DISPLAY OF THE BACKUP CAMERA, THE AUDIO, HVAC, AND OTHER CONTROLS. THIS HAS TYPICALLY HAPPENED WHEN THE VEHICLE WAS FIRST STARTED, THOUGH IT HAS HAPPENED WHILE THE VEHICLE WAS IN MOTION. AT WICH POINT THE DISPLAY REMAINS BLANK AND MY NOT WORK UNTILL AFTER SHUTTING DOWN THE VEHICLE AND RESTARTING IT AGAIN. THIS IS AN INTERMITTENT PROBLEM.

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