NHTSA Complaint #11374878 — 2013 RAM 1500

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLAMPS AND TURN SIGNALS FAILED TO OPERATE PROPERLY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO CHAPMAN LAS VEGAS DODGE CHRYSLER JEEP RAM (3175 E SAHARA AVE, LAS VEGAS, NV 89104) WHERE THE VEHICLE WAS DIAGNOSED AND IT WAS DETERMINED THAT CONDENSATION ENTERED THE HEADLAMPS CAUSING THE FAILURE TO THE LED LIGHTS AND TURN SIGNALS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED TSB: 23-105-18 AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, WAS INFORMED FROM THE MANUFACTURER THAT THE TSB HAD EXPIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.*LN*JB