NHTSA Complaint #11374725 — 2012 GMC TERRAIN

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11374725
Vehicle 2012 GMC TERRAIN
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage 63,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

I WAS DRIVING IN A HEAVY RAIN STORM ACROSS A LONG THREE LANE BRIDGE WHEN MY WIPER SYSTEM FAILED. DUE TO THE AMOUNT OF WIND, RAIN AND TRAFFIC ROAD SPRAY, I COULD NOT SEE THE ROAD OR VEHICLES IN FRONT OF ME. I HAD ZERO VISIBILITY. MIRACULOUSLY, I MADE IT SAFELY ACROSS THE BRIDGE AND OFF THE SHOULDER INTO A GRASSY AREA. THE DEALERSHIP THAT MADE THE REPAIR TOLD ME THAT GM COVERED THE REPLACEMENT OF THE WIPER ASSEMBLY BECAUSE THEY ARE AWARE OF THIS DEFECT, BUT HAVEN'T ISSUED A PUBLIC RECALL. THIS IS A SERIOUS SAFETY ISSUE AND SHOULD NOT BE IGNORED. IT HAS CAUSED ME TO HAVE CONTINUED ANXIETY ISSUES WHEN DRIVING IN THE RAIN AND ACROSS LONG BRIDGES. PLEASE MAKE THIS A PUBLIC RECALL. THANK YOU

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