NHTSA Complaint #11374720 — 2014 GMC TERRAIN

LITERALLY ALMOST DIED WITH MY SON IN THIS VEHICLE, AS WE WE'RE DRIVING BACK HOME ON THE INTERSTATE TRAFFIC WAS HEAVY FOR SUNDAY EVENING DUE TO THE AMOUNT OF RAIN THAT WAS FALLING. IN THE MIDDLE OF THIS DRIVE THE WIPERS STOPPED WORKING, THEY STOPPED IN THE UPWARD POSITIONS. WHICH ADDED TO THE DIFFICULTY OF VISIBILITY AS I PUT MY HAZARDS AND PLAY THAT WE WOULDN'T GET HIT OR THAT I WOULDN'T HIT ANYTHING. I WAS FINALLY ABLE TO PULL OVER AND FIDDLED WITH THE WIPERS TO TRY TO GET THEM TO WORK-AGAIN AND DIDN'T HAPPEN WE HAD TO STAY ON THE SIDE OF THE ROAD UNTIL THE RAIN SUBSIDED A BIT TO MAKE IT HOME IT WAS HORRIFYING. AS BEING IN FLORIDA IT RAINS A LOT AND HEAVY WE STILL HAD A LONG TRIP AHEAD OF US TO GET HOME. I DID REACH OUT TO SEVERAL REPAIR SHOPS AND THEY'RE TELLING THIS COMMON WITH THESE VEHICLE SURPRISED IT'S NOT A RECALL. ADDING INSULT TO INJURY THE REPAIR IS DEFINITELY COSTLY AS A SINGLE PARENT THIS IS BEYOND DIFFICULT DURING THESE COVID TIMES WITH NOT HAVING WORK. IF GMC IS AWARE OF THIS PROBLEM WHY HAVEN'T THEY DONE ANYTHING ABOUT IT ??? FOR EVERY GMC TERRAIN OWNER BE CAREFUL CHECK YOUR WIPERS ESPECIALLY IF YOU CHILDREN BECAUSE THIS IS THE KIND OF SCARE THAT YOU DON'T WANT TO HAVE. ALL I CAN HOPE FOR IS SHARING THIS EXPERIENCE WILL HELP OTHERS BECAUSE IT'S WHAT IS SINCERELY HORRIFYING. *TR