NHTSA Complaint #11374714 — 2011 FORD FIESTA
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11374714 |
| Vehicle | 2011 FORD FIESTA |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 87,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
I HAD IT TOWED TO THE FORD DEALERSHIP IN SOUTHGATE,THEY SAID THAT FORD MOTOR TOLD THEM TO RESET THE SOFTWARE IN THE CAR,THEY DID AND GOT IT RUNNING AGAIN.THEY ALSO TOLD ME THAT THERE WAS A CLUTCH PROBLEM AND THAT WAS CAUSING THE ENGINE LIGHT TO BE ON. WHAT THEY DIDN'T TELL ME WAS THAT NHTSA AND FORD MOTOR HAD A RECALL TO FIX THE TRANSMISSION CLUTCH SHUDDER/TRANSMISSION INPUT SHAFT SEAL WHICH HAS A WARRANTY EXTENSION FOR FREE,THEY TOLD ME IT WOULD COST ME OVER $2000 DOLLARS TO HAVE FIX. THE FIELD SERVICE ACTION NUMBER IS 14M01 AND THE FSA TITTLE IS TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE. I BOUGHT THIS CAR IN JANUARY 2018. I DON'T UNDERSTAND NHTSA AND FORD MOTOR CO. HAVE HAD OVER 600 COMPLAINTS ABOUT THE TRANSMISSION SHUDDER/CLUTCH/SEAL. TELL ME DOES SOMEONE HAVE TO BE SERIOULY HURT OR KILLED FOR THE PROBLEM IN THE 2011 FORD FIESTA TO BE ADDRESSED AND FIXED FOR FREE BY FORD MOTOR COMPANY?
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