NHTSA Complaint #11374702 — 2014 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11374702
Vehicle	2014 FORD FUSION
Component	STEERING
Date of Incident	November 14, 2020
Date Filed	November 14, 2020
Mileage	94,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

"STEERING LOSS" , "SERVICE ADVANCETRAC" AND "HILL START ASSIST NOT AVAIL" INDICATOR ON DASH CAME ON AT AROUND 94,000 MILES WHILE DRIVING ON THE HIGHWAY WITH NO PRIOR MECHANICAL ISSUES OR INDICATORS OF MECHANICAL FAILURE. LUCKILY I WAS ABLE TO STEER (VERY DIFFICULT/STEERING WHEEL STIFF) OFF THE ROADWAY. VISUAL INSPECTION OF VEHICLE SHOWS NO DAMAGE TO MECHANICAL COMPONENTS. I BELIEVE ELECTRIC POWER STEERING COMPONENT OR SENSOR IS CAUSING SYSTEM TO LOCK UP AND COULD HAVE VERY WELL ENDED VERY BADLY FOR ME AND MY FAMILY.

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