NHTSA Complaint #11374371 — 2010 CADILLAC SRX STEERING

Complaint Details

ODI Number	11374371
Vehicle	2010 CADILLAC SRX
Component	STEERING
Date of Incident	September 23, 2020
Date Filed	November 12, 2020
Mileage	100 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

WHILE DRIVING MY SRX THROUGH DOWNTOWN AREA, I WAS ATTEMPTING TO MAKE A TURN AND IT SUDDENLY WOULDN'T STEER IN THE DIRECTION I WANTED IT TO AND WHEN I ATTEMPTED TO HIT THE BRAKES IT DIVED DIRECTLY INTO A BRICK WALL AND ALL FOUR AIRBAGS DEPLOYED AND CAR WAS DECLARED AS TOTAL LOSS.

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Recent Complaints for the 2010 CADILLAC SRX

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#11691294 — SERVICE BRAKES — October 3, 2025 — * Component systems ABS, braking, steering, loud noises in rear wheels, grinding, are all malfunctioning. The left re...

#11691299 — SERVICE BRAKES — October 3, 2025 — Addendum to Complaint Number 11691294.

#11691294 — SUSPENSION — October 3, 2025 — * Component systems ABS, braking, steering, loud noises in rear wheels, grinding, are all malfunctioning. The left re...

#11664703 — ENGINE — June 3, 2025 — The contact owns a 2010 Cadillac SRX. The contact stated while driving approximately 40 MPH, there was smoke coming f...