NHTSA Complaint #11374335 — 2017 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11374335
Vehicle	2017 KIA SORENTO
Component	ENGINE
Date of Incident	August 1, 2020
Date Filed	November 12, 2020
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHILE DRIVING ON THE FREEWAY AT APPROX. 70MPH THE SORENTO LOST ALL ENGINE POWER AND SHUT DOWN. NO CHECK ENGINE OR ANY OTHER WARNING LIGHT CAME ON. PRIOR TO THE SHUTDOWN THERE WAS NO PERFORMANCE ISSUE WITH THE SORENTO, OR ANY INDICATION THERE WAS AN ENGINE PROBLEM. DRIVER WAS ABLE TO GET SORENTO TO THE SHOULDER. CAR RESTARTED BUT ONLY FOR 1/4 MILE AND SHUT DOWN AGAIN. COULDN'T BE RESTARTED. KIA SAID NEEDED A FULL ENGINE REPLACEMENT, WOULDN'T HONOR WARRANTY.

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