NHTSA Complaint #11374332 — 2020 BMW X3

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	11374332
Vehicle	2020 BMW X3
Component	EXTERIOR LIGHTING
Date of Incident	February 20, 2020
Date Filed	November 12, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

WHEN DRIVING THE CAR DURING THE DAY THE INFORTAINMENT DIGITAL DISPLAY AND DASH BOARD DIMS TO ALMOST BLACK INTERMITTENTLY MAKING IT DANGEROUS AND DISTRACTING TO OPERATE THE VEHICLE IF TRYING TO USE THE RADIO, THE PHONE, OR DRIVING MILES MPH AND MILAGE GAUGES. THE SCREENS BRIGHTEN UP IF THE DRIVER WINDOW IS OPENED UP. BUT, IT IS IMPOSSIBLE TO DO THIS WHEN DRIVING AT FREEWAY SPEEDS. THE PROBLEM HAS BEEN COMPLAINED ABOUT WITHIN TWO MONTHS OF DRIVING IT OFF THE SHOWROOM FLOOR IN DEC 2019. I HAVE BEEN TOLD 10 TIMES SO FAR, THAT THERE IS NO FIX FOR THIS PROBLEM.

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