NHTSA Complaint #11374271 — 2013 DODGE DART

BACK IN THE BEGINNING OF 2019 I STARTED HAVING ISSUES WITH THE TRANSMISSION. IT WAS CAUSING A JERKING MOTION WHEN I ACCELERATED AND I BROUGHT IT INTO THE DEALERSHIP NOT ONCE BUT TWICE. I INITIALLY HAD A CODE COME UP STATING THAT I NEEDED TO SERVICE THE TRANSMISSION. IT WOULD COME ON AND CLEAR ITSELF BEFORE I COULD GET IT LOOKED AT. THAT WAS THE FIRST TIME I BROUGHT IT IN AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT. IT CONTINUED TO HAPPEN OVER THE NEXT SIX MONTHS OR MORE AND WHEN I BROUGHT IT BACK TO THEM AND DISCUSSED THE RECALL ON THE TRANSMISSION THEY DISMISSED ME AS THAT WASN'T THE ISSUE BUT, AT THAT POINT I HAD TO HAVE IT TOWED INTO THE SHOP BECAUSE OF THIS ISSUE SINCE I WAS UNABLE TO DRIVE IT. THEY STILL HAVE NOT FIXED THE TRANSMISSION RECALL AND I HAVE HAD TO HAVE MY CAR SITTING FOR THE LAST YEAR AND 2 MONTHS DUE TO MY INABILITY TO DRIVE IT BECAUSE OF WHATEVER ISSUES THAT WERE GOING ON THAT THEY NEVER FIXED. I AM UNSURE OF THE DAMAGE THAT THIS HAS CAUSED AND I AM HOPING THAT YOU GUYS WILL BE ABLE TO HELP ME FIGURE OUT WHAT I CAN DO TO HAVE THEM NOW FIX MY CAR. SINCE THERE IS POSSIBLY ADDITIONAL DAMAGE DONE TO MY VEHICLE DUE TO THEM DISMISSING ME I FEEL THAT IT IS THEIR RESPONSIBILITY TO FIX THAT DAMAGE AS WELL. THE DATE I GAVE WAS AN APPROXIMATE DATE SINCE IT HAS BEEN SO LONG I AM UNSURE OF THE EXACT DATE BUT CAN GET A COPY OF THE DOCUMENTS FROM THE DEALERSHIP IF NEEDED.