NHTSA Complaint #11374237 — 2014 SUBARU BRZ

TL* THE CONTACT OWNS A 2014 SUBARU BRZ. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO COCONUT CREEK SUBARU (4980 N, FL-7, COCONUT CREEK, FL 33073; (888) 459-5432) FOR AN UNSTATED RECALL ON THE VALVE SPRING. THE CONTACT STATED THAT RECENTLY WHILE THE BRAKES WERE DEPRESSED AT A RED LIGHT, THE VEHICLE SHUT-OFF INDEPENDENTLY. THE VEHICLE WAS RESTARTED HOWEVER, THERE WAS A KNOCKING SOUND COMING FROM THE ENGINE. THE CONTACT TOOK THE VEHICLE TO ANOTHER DEALER, NORTH FORT LAUDERDALE SUBARU (855 S. FEDERAL HWY, POMPANO BEACH, FL 33062; (954) 889-5776) AND WAS INFORMED THAT THE ENGINE WAS KNOCKING AND THAT THE OIL WAS LOW. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT AN OIL CHANGE WAS NOT DUE FOR SEVERAL THOUSAND MORE MILES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.