NHTSA Complaint #10618377 — 2014 SUBARU BRZ

SUBARU BRZ FUEL PUMP DEFECTIVE FILING COMPLAINT FOR THE RECORD - THE 2014 SUBARU BRZ FUEL PUMP WHEN WARM MAKES A METALLIC CHIRP (VERY AUDIBLE - FILE VIDEO WITH SOUND AVAILABLE) AS IF ITS VALVES ARE EXPANDING AND CAUSING FRICTION RELATED METALLIC SOUNDS. SUBARU ACKNOWLEDGES THERE ARE KNOWN ISSUES AND GETTING IT REPLACED SHOULD BE AS EASY AS ASKING - DEALERSHIP NOTED TO ME IT IS A NUISANCE AND NOT A PROBLEM (COULD NOT CONFIRM THEY WOULD GET PAID UNDER WARRANTY) - CALLS TO CORPORATE WERE MADE AND ALTHOUGH A RETURNED VOICE CALL SAID IT WAS SAFE - MY REQUEST FOR THIS STATEMENT IN WRITING HAS NOT BEEN GRANTED. HOPING IF ENOUGH PEOPLE COMPLAINT - A RECALL WILL BE ISSUED AND NOT SELECTIVE BASED ON A DEALERSHIPS PROFIT. A HIGH PRESSURE FUEL PUMP AND FRICTION NOISES WHEN HEATED ARE A DANGEROUS COMBINATION. CONFIRMED A SUBARU TECHNICAL NOTE EXISTS FOR THIS PROBLEM - THEY STATED MY MODELS VIN# WAS UNDER THE TECH NOTE FOR REPLACEMENT BUT NOW WEEKLY CALL ARE NOT RETURNED AFTER 5 WEEKS REQUESTING STATUS OF REPLACEMENT PART. YOU CAN SEARCH THE INTERNET FOR MANY OTHER EXAMPLES OF PEOPLE WITH SIMILAR PROBLEM (ONE NOTED HIS CAR DID CATCH FIRE AND BURN - ROOT CAUSE FUEL PUMP FAILURE). I'D LIKE TO SEE ALL HIGH PRESSURE BRZ FUELS PUMPS EXHIBITING THIS BEHAVIOR REPLACED BEFORE SOMEONE GETS HURT IN A CATASTROPHIC FAILURE. *TR