NHTSA Complaint #11373780 — 2006 MERCEDES-BENZ E350

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, A WARNING MESSAGE OF 'RESTRICTING SYSTEM MANUFACTURE' ILLUMINATED AND 07:02 THE VEHICLE LOST ALL POWER. THE CONTACT LOST CONTROL OF THE STEERING, AND THE BRAKES FAILED. AS A RESULT, THE CONTACT CRASHED INTO A WALL AT 8-10 MPH, BUT DID NOT SUSTAINED INJURIES. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMAL HOWEVER, THE FAILURE RECURRED WHILE DRIVING. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE CONTACT CALLED AN UNKNOWN DEALER AND INFORMED THEM OF THE FAILURE AND WAS PROVIDED WITH THE NUMBER TO NHTSA. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,663.