NHTSA Complaint #11373776 — 2003 SUBARU FORESTER

TL* THE CONTACT'S DAUGHTER OWNS A 2003 SUBARU FORESTER. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING 30 MPH, THE VEHICLE BEGAN TO SWAY FROM SIDE TO SIDE WITHOUT WARNING WHILE MAKING AN ABNORMAL METALLIC GRINDING SOUND. HIS DAUGHTER PULLED OVER AND CALLED HIM FOR ASSISTANCE UPON ARRIVAL, HE NOTICED THAT THE PASSENGER'S SIDE FRONT TIRE WAS NOT FACING FORWARD. THE CONTACT THEN INSPECTED THE VEHICLE AND DISCOVERED THAT THE FRONT PASSENGER'S SIDE TIRE WAS DETACHED FROM THE CONTROL ARM. THE CONTACT ALSO DISCOVERED THAT THE CV SHAFT WAS ALSO DETACHED FROM THE TRANSMISSION, WHICH RESULTED IN OIL LEAKING ONTO THE CROSS MEMBER. DUE TO THE FAILURE, THE CONTACT SLOWLY DROVE THE VEHICLE TO HIS RESIDENCE. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 11V464000 (SUSPENSION) WHICH HE LINKED TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE RECALL REMEDY WAS ALREADY PERFORMED ON THE VEHICLE. THE CONTACT WAS REFERRED TO A LOCAL DEALER AND NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.*DT*JB*DT THE CONSUMER PROVIDED PHOTOS AND DOCUMENTS. *TR*DT