NHTSA Complaint #11144642 — 2003 SUBARU FORESTER

TL* THE CONTACT OWNS A 2003 SUBARU FORESTER. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT 65 MPH, THERE WAS AN ABNORMAL NOISE WHICH EMITTED FROM THE PASSENGER'S SIDE FRONT SUSPENSION OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE BECAME UNCONTROLLABLE, GOING FROM THE RIGHT LANE TO THE EXTREME LEFT LANE, DOWN AN EMBANKMENT INTO ONCOMING TRAFFIC. THE CONTACT STATED THAT THERE WAS NO OTHER VEHICLE INVOLVED. NO INJURIES WERE SUSTAINED. THE CONTACT STATED ON INSPECTING THE VEHICLE, THE CONTACT BECAME AWARE THAT THE PASSENGER'S SIDE FRONT LOWER CONTROL ARM FRACTURED WHICH CAUSED THE SEPARATION OF THE WHEEL FROM THE SUSPENSION. THE FRACTURE CAUSED DAMAGE TO THE INSIDE WHEEL WELL OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE RESIDENCE. MILLER SUBARU (1592 NJ-38, LUMBERTON, NJ 08048, (609) 267-4000) WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V464000 (SUSPENSION). THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED BUT WAS NOT GIVEN PROOF THAT THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.