NHTSA Complaint #11373532 — 2018 LEXUS RX350

SERVICE BRAKES issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number	11373532
Vehicle	2018 LEXUS RX350
Component	SERVICE BRAKES
Date of Incident	September 13, 2020
Date Filed	November 6, 2020
Mileage	20,000 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

WHILE TRAVELING NORTH ON INTERSTATE 95 IN THE MIDDLE LANE AT APPROXIMATELY 60MPH AFTER SWITCHING INTO LEFT LANE SAW BRAKE LIGHTS AHEAD AND STEPPED ON BRAKE PEDAL. HEARD SLIGHT POP SOUND, BRAKE PEDAL WENT IMMEDIATELY TO THE FLOOR. CAR DID NOT STOP OR SLOW DOWN. SWERVED TO LEFT TO AVOID DIRECTLY HITTING CAR IN FRONT OF ME BUT HIT JERSEY WALL AND THE CAR. MY CAR KEPT GOING ANOTHER COUPLE HUNDRED YARDS BEFORE IT FINALLY STOPPED. CAR WAS TOTALED.WITHOUT FUNCTIONING BRAKES ADAPTIVE CRUISE CONTROL OR FORWARD COLLISION BRAKING WERE USELESS.

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