NHTSA Complaint #11373493 — 2011 NISSAN ROGUE

TL* THE CONTACT OWNS A 2011 NISSAN ROGUE. THE CONTACT STATED THAT WHILE AT AN UNDISCLOSED SPEED, SHE HEARD AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT PULLED OVER TO INSPECT THE VEHICLE. THE CONTACT DROVE TO HER DESTINATION WITH THE SOUND STILL PRESENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REFERRED THE CONTACT TO A TRANSMISSION SPECIALIST. THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT METAL SHAVINGS WERE FOUND IN THE TRANSMISSION. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.