NHTSA Complaint #11373442 — 2012 HYUNDAI ELANTRA

A FEW WEEKS AGO, I WAS DRIVING MY 2012 HYUNDAI ELANTRA (114,000 MILES ON IT) AND IT STARTED TO SPUTTER AND I COULD NOT ACCELERATE ABOVE 20 MPH AND ENGINE LIGHT CAME ON. THERE HAD BEEN A SIMILAR INTERMITTENT PROBELM PRIOR TO THIS. I HAD IT TOWED TO MY DEALER AND ENDED UP WITH A REPLACED COIL PACK ON ONE CYLINDER. ON 11/4/20, I WAS RUN OFF THE INTERSTATE BY A SEMI BECAUSE AS I ENTERED THE HIGHWAY, I COULD NOT ACCELERATE BEYOND 20, AND THEN 40 MPH AND THE TACOMETER REGISERED 0. I TOOK CAR BACK TO DEALER WHERE THEY SAID THAT THE "TECH RESET ADAPT.VALUES" ("VALVES" IS WHAT THEY TOLD ME VERBALLY). WELL I LEFT WITH THE CAR AFTER THE SUPPOSED "FIX" AND 1/2 MILE FROM THE DEALERSHIP, THE SAME DE-ACLLERATION OCCURED, AND THIS TIME WHEN I WENT BACK TO DEALERSHIP THE MANAGER HAD THE TECH RUN THE DIAGNOSTICS ON ORIGINAL PROBLEM ON HIS IPAD AND TECH SAID THE COIL PACK WAS FINE. THE MANAGER THEN HAD THE TECH RUN ALL SYSTEM COMPUTER CHECKS AND THE SECOND TIME AROUND, AN ERROR POINTED TO THE CRANKSHAFT SO THEY RAN ALL THE COMPUTER UPDATES, WHICH TOOK A GOOD 20 MINUTES, AND SAID THAT LIKELY FIXED THE ISSUE. I THOUGHT THE ISSUE WAS FIXED BUT TODAY, TWO DAYS LATER, I WAS DRIVING THE CAR AND THE ENGINE JUST STOPPED IN THE MIDDLE OF THE STREET WHILE I WAS DRIVING. I RESTARTED THE CAR AND DROVE IT A FEW MILES AND I NOTICED AGAIN THAT THE TACOMETER WAS NOT WORKING. THIS IS THE 4TH TIME I HAD TO TAKE IT TO THE DEALERSHIP. I ASKED THEM WHY THEY DIDN'T RUN UPDATES WHEN THE CAR IS IN FOR ROUTINE MAINTENANCE AND HE SAID THEY ONLY DO SO WHEN A PROBLEM IS NOTED. THE INITIAL ISSUE ALMOST GOT ME KILLED ON THE HIGHWAY. AND ACCORDING TO THE DEALERSHIP, OTHER DRIVERS OF HYUNDAI VEHICLES ARE EXPERIENCING THE SAME ISSUE. SOMEONE WILL BE KILLED IF THIS SAFETY ISSUE ISN'T RESOLVED. THE ISSUE HAS NOT BEEN RESOLVED AS OF TODAY, 11/6/2020 REGARDLESS OF WHAT PRIOR SVC REPORTS UPLOAD STATES.