NHTSA Complaint #11620913 — 2012 HYUNDAI ELANTRA
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11620913 |
| Vehicle | 2012 HYUNDAI ELANTRA |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
A while ago the airbag light starting coming on intermittently and I originally thought it was the sensor detecting weight in the passenger seat or not and perhaps the sensor was a little off but did not investigate. Over time the light become on constantly but I didn't notice this shift until the horn stopped working recently too. After some troubleshooting of the fuse and relay, an independent shop determined that the clock spring is the issue. After researching online I discovered there is an extended warranty for the clock spring on my vehicle of which I was unaware. I do not recall receiving a letter about this [XXX] ), although the warranty extension was announced years before my vehicle showed signs of an issue. I also saw from other posts that the clock spring is a common issue possibly impacting the reliability of the airbags and horn and dealers have been hesitant to replace the clock spring until the issue reaches a certain degree of severity. Now I wonder if the airbags in my vehicle have not been ready to deploy in case of an accident since the seatbelt light started coming on and driving without a functioning horn adds more risk of an accident. I'm surprised that a recall was not previously issued as both the airbags and horn impact the safety of the vehicle. Apart from the concern of the part reliability itself, the lack of communication around the safety bulletin vs how recalls are communicated seems it could have put many at risk of malfunctioning airbags that would increase the severity of injury in an accident and a malfunctioning horn that would increase the chances of an accident. How is a faulty part that impacts functionality of the airbags and horn not a safety-related defect that merits a recall? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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