NHTSA Complaint #11373430 — 2013 FORD FUSION

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11373430
Vehicle	2013 FORD FUSION
Component	ENGINE
Date of Incident	November 3, 2020
Date Filed	November 6, 2020
Mileage	114,710 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED WHILE DRIVING 30 MPH, THERE WAS AN ABNORMAL KNOCKING SOUND COMING FROM THE VEHICLE. THE VEHICLE STALLED WITH THE LOW COOLANT LEVEL AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE COOLANT RESERVOIR WAS TWO-THIRDS FULL. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS LIKE THE FAILURE REFERENCED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 114,710.

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