NHTSA Complaint #11373426 — 2015 DODGE GRAND CARAVAN ENGINE

Complaint Details

ODI Number	11373426
Vehicle	2015 DODGE GRAND CARAVAN
Component	ENGINE
Date of Incident	October 25, 2020
Date Filed	November 6, 2020
Mileage	95,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHRYSLER JEEP DODGE OF VIRGINIA BEACH LOCATED AT 3152 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452 AND WAS DIAGNOSED THAT THE TORQUE CONVERTER AND ENGINE VALVE WAS FAULTY AND NEEDED TO BE REPLACED. NO FURTHER INFORMATION WAS AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

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