NHTSA Complaint #11373425 — 2012 DODGE CHALLENGER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11373425
Vehicle 2012 DODGE CHALLENGER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 65,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. THE CONTACT STATED THAT EVERY TIME SHE TURNED OFF HER VEHICLE SHE HAD TO UNPLUG HER BATTERY BECAUSE THERE WAS A MALFUNCTION WITH THE SMART SWITCH IN HER WINDOWS. THE WINDOWS DID NOT COMPLETELY CLOSE AND AS A RESULT THE ELECTRICAL SYSTEM OVERHEATED THE VEHICLE AND DRAINED THE BATTERY. THE CONTACT CALLED THE DEALER FREEDOM CHRYSLER DODGE JEEP RAM BY ED MORSE 815 E CAMP WISDOM RD, DUNCANVILLE, TX 75116 888) 331-8981 AND THEY SAID TO BRING THE VEHICLE IN FOR A DIAGNOSTIC TEST. THEY ALSO SAID THERE WERE NO RECALLS . THE VEHICLE WAS NOT REPAIRED WITH CONTACT HAVING TO BUY NEW BATTERIES TO BE ABLE TO START HER VEHICLE. THE MANUFACTURER GAVE THE CONTACT A CASE NUMBER AND REFERRED HER TO CALL NHTSA. THE FAILURE MILEAGE WAS 65,000.

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