NHTSA Complaint #11373425 — 2012 DODGE CHALLENGER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11373425
Vehicle	2012 DODGE CHALLENGER
Component	ELECTRICAL SYSTEM
Date of Incident	November 1, 2019
Date Filed	November 6, 2020
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. THE CONTACT STATED THAT EVERY TIME SHE TURNED OFF HER VEHICLE SHE HAD TO UNPLUG HER BATTERY BECAUSE THERE WAS A MALFUNCTION WITH THE SMART SWITCH IN HER WINDOWS. THE WINDOWS DID NOT COMPLETELY CLOSE AND AS A RESULT THE ELECTRICAL SYSTEM OVERHEATED THE VEHICLE AND DRAINED THE BATTERY. THE CONTACT CALLED THE DEALER FREEDOM CHRYSLER DODGE JEEP RAM BY ED MORSE 815 E CAMP WISDOM RD, DUNCANVILLE, TX 75116 888) 331-8981 AND THEY SAID TO BRING THE VEHICLE IN FOR A DIAGNOSTIC TEST. THEY ALSO SAID THERE WERE NO RECALLS . THE VEHICLE WAS NOT REPAIRED WITH CONTACT HAVING TO BUY NEW BATTERIES TO BE ABLE TO START HER VEHICLE. THE MANUFACTURER GAVE THE CONTACT A CASE NUMBER AND REFERRED HER TO CALL NHTSA. THE FAILURE MILEAGE WAS 65,000.

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