NHTSA Complaint #11373192 — 2015 RAM 3500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11373192
Vehicle 2015 RAM 3500
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 120,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT STATED WHILE DRIVING 5 MPH, THE SERVICE TRANSMISSION AND SHIFT TO DRIVE WARNING MESSAGE WERE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT PARKED AND RESTARTED THE VEHICLE. THE VEHICLE HESITATED AND THEN STALLED. THE CONTACT RESTARTED THE VEHICLE AND DROVE TO HIS DESTINATION. THE CONTACT STATED THAT THE FOLLOWING DAY THE FAILURE RECURRED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC AND WAS INFORMED THE GEAR SHIFTER LINKAGE CABLE NEEDED TO BE REPLACED. CROWN CHRYSLER DODGE JEEP RAM GREENSBORO LOCATED AT 3710 W. WENDOVER AVE, GREENSBORO, NC 27407, (336) 895-1348, WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

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