NHTSA Complaint #11373042 — 2012 SUBARU OUTBACK

TL* THE CONTACT OWNS A 2012 SUBARU OUTBACK. THE CONTACT STATE THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND THE TRAVELED TO THE FLOOR. THE CONTACT STATED THAT THE BRAKE PEDAL WAS SPONGY WHILE BEING DEPRESSED. THE CONTACT STATED THAT THE BRAKING SYSTEM WAS FLUSHED HOWEVER, THE FAILURE RECURRED. GANLEY WESTSIDE SUBARU (25730 LORAIN RD, NORTH OLMSTED, OH 44070) (888) 798-5035) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 11V562000 (SERVICE BRAKES, HYDRAULIC) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.