NHTSA Complaint #11373000 — 2016 FORD FUSION

CROSS TRAFFIC SYSTEM FAULT AND BLIND SPOT SYSTEM FAULT WARNINGS INTERMITTENTLY APPEAR. WHEN THIS HAPPENS THE CLIMATE CONTROL, ENTERTAINMENT CONTROL SHUTS OFF. ALL WINDOWS OTHER THAN THE DRIVER'S WINDOW CANNOT BE OPERATED FROM THE DRIVER'S CONTROL. OTHER CONTROLS ON THE TOUCHSCREEN BECOME INOPERABLE. THE WINDSHIELD WIPERS WILL TURN ON AND SWIPE ONCE OR TWICE EVEN THOUGH THERE IS NO MOISTURE AND LOW HUMIDITY. THESE THINGS WILL HAPPEN WHILE DRIVING AND THEN GO BACK TO NORMAL OPERATION WHILE DRIVING TWO TO 20 MINUTES LATER. MY CONCERN IS THAT THERE IS A MODULE OR SYSTEM THAT IS MALFUNCTIONING AND WHILE IT HASN'T BEEN A SAFETY ISSUE YET, I WORRY THAT AT SOME POINT I MAY BE DRIVING AND THE ERRORS MAY CAUSE LOSS OF STEERING OR BRAKING OR ENGINE TO TURN OFF OR ACCELERATE OR LIGHTS MAY TURN OFF AT NIGHT WHICH WOULD HAVE A POTENTIAL TO INJURE OR CAUSE A FATAL OCCURRENCE TO MYSELF, MY FAMILY OR AN INNOCENT PERSON THAT HAPPENS TO BE NEAR ME. THESE ISSUES HAVE BEEN GOING ON FOR QUITE AWHILE AND NO ONE CAN SEEM TO FIND A SOLUTION. IT WAS LOOKED AT BY A FORD DEALER, INDEPENDENT MECHANICS AND REPORTED TO FORD TO ESTABLISH A RECORD WITH THEM. ONE MECHANIC FEELS IT IS ALL RELATED TO THE BCM BODY CONTROL MODULE. I AM GIVING A DATE BELOW BECAUSE THAT IS REQUIRED. THE ISSUES BEGAN PRIOR TO THAT DATE AND MANY TIMES SINCE. THAT IS THE DATE WE STARTED KEEPING RECORDS.