NHTSA Complaint #11372913 — 2021 JEEP WRANGLER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11372913
Vehicle	2021 JEEP WRANGLER
Component	STEERING
Date of Incident	November 1, 2020
Date Filed	November 3, 2020
Mileage	225 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2021 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING 45 MPH, HE BECAME AWARE THAT THE STEERING WHEEL WAS LOOSE AND FAILED TO STEER THE VEHICLE STRAIGHT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LINDSAY CHEVROLET LOCATED AT 15605 JEFFERSON DAVIS HWY, WOODBRIDGE, VA 22191, (571) 200-4754, WHERE IT WAS DIAGNOSED WITH NEEDING THE STEERING GEAR TO BE REPLACED AND THE STEERING MODULE UPDATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 225.

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