NHTSA Complaint #11372907 — 2021 KIA TELLURIDE
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11372907 |
| Vehicle | 2021 KIA TELLURIDE |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | 2,200 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | LA |
Consumer Description
WHILE DRIVING THE VEHICLE ON A RURAL HIGHWAY, TAKING MY CHILDREN TO SCHOOL, I HEARD A LOUD POP NOISE COMING FROM THE TOP OF THE CAR. AT THE TIME THIS HAPPENED, THE VEHICLE WAS ON A STRAIGHT SECTION OF THE HIGHWAY MOVING AT APPROXIMATELY 55 MPH. THE DRIVERS SIDE WINDOW WAS OPEN SLIGHTLY AND OFTEN VIBRATES AT CERTAIN LOCATIONS OF HOW FAR DOWN THE WINDOW IS OPENED. UPON RETURNING HOME FROM SCHOOL DROP OFF, I CHECKED THE EXTERIOR OF THE CAR AND GOT A CHAIR TO STAND ON TO SEE THE TOP OF THE CAR. THAT IS WHEN I SAW THE LARGE HOLE IN THE MIDDLE OF THE SECOND ROW SUNROOF. THE HOLE LOOKED SIMILAR TO A VOLCANO WITH THE JAGGED EDGES POINTING UPWARDS. THE SURROUNDING AREAS OF THE HOLE WERE ALSO AT AN UPWARD INCLINE. THIS TELLS ME THE SUNROOF EXPLODED UPWARDS FROM THE INTERIOR OF THE CAR, NOT FROM AN OUTSIDE INFLUENCE. ALSO, THE FACT THAT BOTH FRONT DRIVER AND PASSENGER WINDOWS VIBRATE WHEN THE WINDOWS ARE OPEN TELLS ME THERE IS AN AIR PRESSURE ISSUE WITHIN THE INTERIOR DESIGN OF THE VEHICLE.
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