NHTSA Complaint #11636399 — 2021 KIA TELLURIDE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11636399
Vehicle 2021 KIA TELLURIDE
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

While driving at interstate speeds the sunroof window shattered outward. This was not the result of a rock or flying ice event as no other cars where near by at the time. I have found that many others have experienced this issue and Kia refuses to cover the repairs even though it appears to be an issue with Kia Telluride sunroofs. If the sun shade had been open at the time both me and my 12 year old son would have been covered with glass and this could have caused a high speed accident from the glass and the sound of the explosion. Kia needs to address this issue but our request for compensation has been denied. Also Kia refused to provide documentation of this denial as it was in an email from the local dealer to Kia.

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Other STRUCTURE:BODY Complaints

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