NHTSA Complaint #11372860 — 2014 NISSAN ROGUE

FOR THE LAST 2 YEARS IN THE SUMMER WHEN THE TEMPERATURE REACHES OVER 85F OUTSIDE, MY AC STOPS WORKING AND BLOWS HOT AIR. WHEN THE OUTSIDE TEMPERATURE IS BELOW 85 IT WORKS PERFECTLY FINE. 2 YEARS MY HEATING ALSO WENT OUT IN THE DEAD OF WINTER AND ONLY BLEW OUT COLD AIR. TOOK IT TO THE DEALERSHIP AND THEY RESET THE COMPUTER WHICH SEEMS TO HAVE FIXED THAT PROBLEM. OVER THE LAST FEW DAYS MY AC/HEATING SYSTEM HAS MADE A RATTLING NOISE AND TODAY IT WENT COMPLETELY OUT. I TURN IT ON AND THE FAN DOESN'T BLOW HOT/COLD AIR. ACCORDING TO MULTIPLE ONLINE SEARCHES, THIS IS A KNOWN ISSUE WITH THE 2014-2017 ROGUES THAT NISSAN HAS YET TO ADDRESS OR ISSUE A RECALL ON. AND I WOULD HAVE TO REPLACE THE WHOLE SYSTEM THAT WILL COST WELL OVER $2000. I LIVE IN CHICAGO AND BEING WITHOUT WORKING HEAT IN THE WINTER IS A SERIOUS HAZARD. HOW MANY COMPLAINTS NEED TO BE MADE BEFORE THE MANUFACTURE TAKES IT SERIOUSLY