NHTSA Complaint #11012879 — 2014 NISSAN ROGUE

TRANSMISSION COOLER WAS REPLACED THE WEEK 6/05/2017 BY CARRIAGE NISSAN OF GAINESVILLE, GA AND ON 6/16/2017 THE NISSAN ROGUE WAS LOSING POWER ON THE DRIVE BACK FROM ATLANTA(APPROX.. 3 HOUR DRIVE). ROGUE WAS TAKEN TO FENTON NISSAN IN KNOXVILLE, TN AND NISSAN AGREED TO REPLACE THE TRANSMISSION BUT WOULD NOT PAY FOR THE TRANSMISSION COOLER. ROGUE WAS PICKED UP FROM FENTON NISSAN ON 7/3/2017 AND ON 7/5/2017 THE ROGUE LOST POWER AND THE TRANSMISSION STOPPED WORKING AND MY WIFE WAS STRANDED 40 MILES FROM HOME. ROGUE WAS TOWED TO FENTON NISSAN AND UPON INVESTIGATION FOUND THAT AN UNAUTHORIZED PART WAS USED IN THE TRANSMISSION COOLER BY CARRIAGE NISSAN AND ALL THE TRANSMISSION FLUID HAD LEAKED OUT. A NEW TRANSMISSION COOLER WAS INSTALLED FREE OF CHARGE.(WE PAID $680 FOR THE FIRST DEFECTIVE COOLER) DURING THE TIME THAT THE ROGUE WAS AT FENTON NISSAN COMPUTER DIAGNOSTICS TEST WAS PERFORMED PRIOR TO RELEASING THE ROGUE TO US AND NO CODES SHOWED UP. LESS THAN A WEEK LATER THE ROGUE STARTING ACTING UP AND ONCE AGAIN TOOK IT BACK TO FENTON NISSAN AND WAS INFORMED IT WOULD COST $3000+ TO REPLACE THE ELECTRICAL HARNESS, NISSAN HAS AGREED TO PAY 50% OF THE COST. I FEEL THAT UNAUTHORIZED PART CAUSED UNDUE STRESS NOT ONLY ON THE TRANSMISSION COOLER, TRANSMISSION, AND ENGINE BUT ALSO THE ELECTRICAL HARNESS AS A RESULT OF ALL THE POWER SURGES. THERE HAVE BEEN OVER 468,000 RECALLS FOR NISSAN FOR ELECTRICAL HARNESS FAILURE FROM 2008-2013 AND ALSO SOME 2014 NISSAN ROGUES. MY ROGUE VIN NUMBER DOESN'T SHOW UP ON THE RECALL LIST BUT IT SAFE TO ASSUME THAT SINCE THIS HAS BEEN A PROBLEM FROM 2008-2013 AND SOME OF 2014 THEN WHY COULDN'T EFFECT MY VEHICLE.