NHTSA Complaint #11372667 — 2016 TESLA MODEL S

I WAS BACKING OUT OF MY IN-LAWS PARKING SPACE. I HAD THE WHEEL TURNED AND AS I WENT OVER A SMALL DIP I HEARD A LOUD CLUNK. IT SOUNDED LIKE SOMETHING BROKE SOMEWHERE ON THE DRIVERS SIDE FRONT END. I DROVE IT HOME AND WHEN I WOULD GO OVER SOME BUMPS I COULD A KNOCKING / CLUNKING SOUND, LIKE SOMETHING WAS HITTING TOGETHER BUT ONLY ON THE BUMPS. I BROUGHT MY CAR INTO THE TESLA SERVICE CENTER. I DESCRIBE WHAT HAPPENED AND THEY SAID THAT THIS WAS A COMMON THING. I COMMUTE 100 MILES ON THE HIGHWAY EVERYDAY TO WORK SO I HAVE 115, 000 MILES AND MY WARRANTY HAS EXPIRED. TESLA SENT ME AS ESTIMATE FOR THE WORK AND IT WAS $2150.67. WHEN LOOKING AT IT I NOTICED THAT THEY WERE REPLACING BOTH THE LEFT AND RIGHT SIDE FORE LINK ASSEMBLY. I ASKED THEM WHY IF IT WAS ONLY THE LEFT SIDE (DRIVERS) THAT BROKE AND TESLA SAID THAT THEY CAN'T JUST REPLACE ONE SIDE, THEY NEED TO REPLACE BOTH. I NEEDED MY CAR SO I PAID THE FULL AMOUNT.