NHTSA Complaint #11372619 — 2009 GMC ACADIA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11372619
Vehicle 2009 GMC ACADIA
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 160,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

THE VEHICLE STARTED GIVING US PROBLEMS. WHILE DRIVING AT NORMAL SPEEDS (25 - 30 MPH) THE MOTOR WILL START TO SHUTTER OR JUMP AROUND. AFTER TAKING IT OT A LOCAL DEALERSHIP WE FOUND THAT THE ISSUE IS A THE TIMING CHAIN. I ALSO DID SOME RESEARCH AND FOUND THIS TO BE A COMMON PROBLEM BETWEEN 120,000 AND 200,000 MILES. GM ONLY OFFERED AN EXTENSION UP TO 120,000 MILES. THIS IS A COSTLY REPAIR THAT WE CAN NOT AFFORD. GM KNOWS THIS IS A CONTINOUS PROBLEM BUT REFUSES TO TAKE RESPONSABILITY FOR IT. I AM GETTING A P0007 CODE AND THE CHECK ENGINE LIGHT STAYS ON ALL THE TIME! I HAVE BEEN A LOYAL GM CUSTOMER FOR 20 PLUS YEARS. MOST RECENTLY I HAVE BEEN CONSIDERING LEAVING THEM FOR ANOTHER MANUFACTURER SINCE THIS IS NOT THE FIRST TIME BEING SCREWED OVER BY THEM IN THE PAST 3 - 4 YEARS.

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